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One thing is distracting about this audio - he gives many lists - "Six ways to do this" or "Seven things to remember about..." I think this would be easier to see in printed format, or maybe he just shouldn't number everything. The information is good and can be put into practice immediately. It is an interesting take on interacting with people.
2 of 2 people found this review helpful
This is a good book, and it made me stop and look at myself and evaluate how to become a better leader and communicator!
1 of 1 people found this review helpful