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Since finishing this book, I have become so much more aware of how much people talk about themselves (myself included) and barely listen or ask questions. This awareness is frustrating, but reading this book has made me realize it isn't only in my corner in the world, and that if I want it to change, I can start by improving my own conversational skills (and listening skills!).
The author does a terrific job stating her case and makes a lot of great points, while never sounding preachy (she herself states often how guilty she regularly is of the faux pauxs she criticizes. I hope everyone will read this book.
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