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This book kept explaining why verbal judo is a good concept and how this book would guide readers through it. It did this over and over again. I would think, "haven't we already been doing that?" Also, most of the stories are about using verbal judo as a police officer, which is not really applicable in the work world. I wish there were more business scenarios.
149 of 155 people found this review helpful
I was happy to see that Audible version was available. Dealing with difficult people has been one of my greatest life challenges. This book is full of simple practical techniques that I've been able to put into regular use, with noticeable positive results. Mr. Thompson teaches the material with a lot of entertaining life stories that illustrate Verbal Judo techniques in action. Well worth the purchase!
29 of 30 people found this review helpful