The Dynamics of Effective Listening : Nightingale-Conant: Skill Building

  • by Tony Alessandra
  • Narrated by Tony Alessandra
  • Series: Nightingale-Conant: Skill Building
  • 5 hrs and 27 mins
  • Speech

Publisher's Summary

While you may have the ability to hear and understand the spoken language, if you have not given serious practice to the art of active listening, then there are many things you have yet to learn about this most basic communication skill. Dr. Tony Alessandra has spent most of his professional career researching relationships between people and has found numerous ideas that can help anyone dramatically improve their communication skills. This will help you better understand the motives and needs of those around you, and help you become a person who is better understood by others. Just because people can talk doesn't mean they have the skills to be public speakers, sales professionals, teachers, or actors! And just because you can hear well enough, doesn't mean you have strong listening skills! Of all the communications skills we employ, listening is the most used, but least understood and practiced. Until now, the skill of listening has been almost completely neglected. In school we learn the "Three Rs"; we may even learn the basics of public speaking, but few schools in America teach the art of listening. In The Dynamics of Effective Listening, Dr. Alessandra will help you identify, understand and take stock of your listening skills. He will help you discover your strong points as well as your weaknesses. You'll practice specific listening skills and learn exercises for improving in all areas. And you'll learn the complexities and nuances of the active listening skill. In addition, you'll learn how to:


Discover how to expand, clarify and redirect a conversation.
Attune your senses to pick up on others' emotions and body language during a conversation.
Uncover how your emotional responses can undermine listening.
Learn how to recognize and redirect the attention focus of poor listeners.
Discover why communication tends to break down with certain people in your life, and how to prevent it.
Learn the C.A.R.E.S.S. method for active listening.
Overcome barriers to listening such as cultural differences, accents, and attitudes.

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Customer Reviews

Most Helpful

Awesome Read

Very good techniques for increasing your listening skills. I would highly recommend to anyone who would like to increase their listening abilities.
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- Slater

Important guide to Listening

Would you recommend this audiobook to a friend? If so, why?

Yes it was recommended to me. I am grateful for the many helpful reminders in being a good listener.


What did you like best about this story?

The importance on misinterpretation of words of my co-workers, family members, neighbors, etc. when we are not present in the moment and listen. Saw myself many times in the example demonstrations throughout the book on how I failed in listening to others.


What about Tony Alessandra’s performance did you like?

New to Audiable but Tony Alessandra did a terrific job.


Did you have an extreme reaction to this book? Did it make you laugh or cry?

No extreme reaction but great reminder!


Any additional comments?

Highly recommend!!!

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- Happy Improved KY Golfer!

Book Details

  • Release Date: 10-14-2014
  • Publisher: Nightingale-Conant