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I thoroughly enjoyed this course. The lecturer is an excellent narrator and sounds very empathetic and understanding. He breaks down the topic into very logical lectures, each focused around very useable frameworks. He frequently references outside studies, but doesn't get bogged down in the details, making it relate to the issue at hand. There are some dramatic enactments of examples which are sometimes cheesy, but overall add to the course. This audiobook is good from start to finish (arguably getting better as it goes), rather than many books, where it's one good idea re-hashed 50 times.
67 of 68 people found this review helpful
The course is slightly long and some real life examples are in my opinion a bit unrealistic. These are maybe the only flaws in this otherwise excellent course. The narrator is very good and delivers his points in a way that's easy to remember.
I definitely recommend these lectures.
26 of 26 people found this review helpful
This is a topic I work with quite a lot and I was looking for something that got its arms around the subject as a whole. Prof Dues delivers a very clear and helpful overview of the subject with practical tips about how to put the lessons to work, examples from his own work which bring the theories to life and short dramatic illustrations of concepts to life. Despite its length my attention never flagged because his delivery is excellent and there are so many useful theories and tactics on offer throughout. My personal highlight is the section dealing with the interplay of goals relating to topic, relationship, identity and process which form a major part of all conflicts but there are plenty more. I was primarily interested in this from a work perspective but the lectures also deal with personal relationships and raising kids to be effective at conflict management in their own lives.
Very highly recommended
6 of 6 people found this review helpful
Everyone should read this book, especially if you are in management or leadership. I have learnt so much that will benefit both my personal life & work life. I have already recommended this book to my husband, three colleagues, a friend and I will continue to recommend it. Thank you Michael for writing such a wonderful book it has changed my life.
1 of 1 people found this review helpful
This is the first time I have tried an educational book. I chose this one purely to help with life skills and communication with my work mates. I was surprised at how easy this was to listen to, the lecturer really held my attention throughout. Each lecture has an acted dramatization, and the characters progressed as the key points in the lectures where applied to their conflict. This made it easy to hold my attention, as (like any good book) I wanted to know how the stories ended. I will definitely listen to this again, and can already think of situations in my own life where I can apply this information. Also, this book comes with a 100+ page PDF file with lecture notes. Happy listener :)
3 of 3 people found this review helpful
the world would be better. I'm listening specifically for business use and it's given me heaps of ideas for managing conflict at work!