In On Your Best Behavior: The Fundamentals of Etiquette, Professor Robert A. Shutt reviews the fundamentals of appropriate behavior practiced in the course of life. Everyday etiquette is essentially social etiquette, which has evolved to meet the needs of this century. Professor Shutt examines the historical roots of social etiquette and explains how its foundations remain relevant today - even as situations and circumstances change. All told, this program provides listeners with a solid understanding of the standards of good behavior that lead to success in everyday life. As Professor Shutt emphasizes, "manners matter and courtesy counts" always. It is that simple!
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A long list of disjointed rules. Very basic.
Two things: one, it's extremely basic -- it's like etiquette for cavemen. You'll hear pearls like "don't touch a pregnant woman's stomach" and "it's okay to open the door for a pregnant woman without asking her for permission." Two, worst of all, there are no _principles_ given, it's merely a list of disjointed "things one should do". There is nothing in the way of "it's your duty to maintain the good mood of your guests, even if you are in severe discomfort yourself, because of reasons x, y and z". For a $40 (!) "book", this is just ridiculous.
Something else on etiquette, specifically in business.
I think it's the author reading. He's ok, but not professional.
- Demid V. Fedorov