Don't let problem people get to you!
Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.
Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
This book will help you to:
Understand what makes difficult people tick and how best to handle them
Learn ways to confidently stand up to others and resist the urge to attack back
Develop strategies to calmly navigate emotionally-charged situations
Deal with all kinds of difficult people - hostile, manipulative and the impossible
Know when to choose your battles, and when to walk away
Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people - to make your life less stressful and a great deal easier.
We've sent an email with your order details. Order ID #:
To access this title, visit your library in the app or on the desktop website.
Excellent help book
Yes, if they were having the same difficulty as I have been having. It has helped boost my confidence, and see things from a different perspective.
The realization that I also need to change, and that I am too passive possibly causing some of the (passive) aggressive people in my life to treat me the way that they do.
I don't have a favorite, but I can say that it was helpful to hear some of the stories that I can relate to.
Yes. I often found myself sitting in the car in my garage, after I arrived home from my 40 minute commute, listening to the book until I found a good stopping point.
I enjoyed listening to the narrator's voice. It was very pleasant, and understandable.
- CJTorres "Trance Lover"
A lot of good stuff--generalities too
- Tom S