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Publisher's Summary

Don't let problem people get to you!
Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.
Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
This book will help you to:

Understand what makes difficult people tick and how best to handle them
Learn ways to confidently stand up to others and resist the urge to attack back
Develop strategies to calmly navigate emotionally-charged situations
Deal with all kinds of difficult people - hostile, manipulative and the impossible
Know when to choose your battles, and when to walk away

Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people - to make your life less stressful and a great deal easier.
©2014 Gill Hasson (P)2015 Audible, Ltd
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Customer Reviews

Most Helpful
5 out of 5 stars
By CJTorres on 10-14-15

Excellent help book

Would you recommend this audiobook to a friend? If so, why?

Yes, if they were having the same difficulty as I have been having. It has helped boost my confidence, and see things from a different perspective.

What was one of the most memorable moments of How to Deal with Difficult People?

The realization that I also need to change, and that I am too passive possibly causing some of the (passive) aggressive people in my life to treat me the way that they do.

Which character – as performed by Katy Carmichael – was your favorite?

I don't have a favorite, but I can say that it was helpful to hear some of the stories that I can relate to.

Was this a book you wanted to listen to all in one sitting?

Yes. I often found myself sitting in the car in my garage, after I arrived home from my 40 minute commute, listening to the book until I found a good stopping point.

Any additional comments?

I enjoyed listening to the narrator's voice. It was very pleasant, and understandable.

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8 of 8 people found this review helpful

5 out of 5 stars
By Amazon Customer on 11-03-16

Good Content but difficult audiobook

So far I like the content, but the narrator is just reading slowly and in a not engaging way. So I've been re-listening the narration over and over. If you can pay attention to the sleepy narration way this is for you, if it's not, maybe get the book and read it yourself.

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6 of 6 people found this review helpful

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Customer Reviews

Most Helpful
5 out of 5 stars
By Kemi on 02-22-16


Found it useful to listen to. A bit repetitive but it brings the point home. Would recommend it.

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4 of 4 people found this review helpful

3 out of 5 stars
By Theresa Hannon on 01-23-18


Repetitive in parts but did have some really good points. Liked the narrator's relaxing voice.

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1 of 1 people found this review helpful

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