Regular price: $3.95

Membership details Membership details
  • A 30-day trial plus your first audiobook, free.
  • 1 credit/month after trial – good for any book, any price.
  • Easy exchanges – swap any book you don’t love.
  • Keep your audiobooks, even if you cancel.
  • After your trial, Audible is just $14.95/month.
Select or Add a new payment method

Buy Now with 1 Credit

By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Buy Now for $3.95

Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Publisher's Summary

Imagine yourself having a tough conversation with your boss that you've been putting off for imagine being in total control of the situation. You are in control of your emotions (even when he or she isn't) and you are easily swaying your boss to your side of the argument. And now imagine that this daydream is a reality.
This audiobook will make you the master of your own destiny. It will allow you to get through all the difficult conversations in your life easily and effortlessly. The techniques in this audiobook are proven to work and, once learned, can never be forgotten.
Here are just a few of things you will learn:

How identifying the 800lb gorilla in the room is a good thing
The importance of staying in control of your emotions
Why you should point out the holes in your own argument
How to avoid "imposed fear"
How to show empathy even when you dislike the other person
Tips for noticing when a person is becoming resistant to your argument
The dangers of making assumptions
How to be assertive without appearing pushy
Stop being a victim and start controlling your own destiny. Turn those arguments into victories and take control of your life for the first time.
©2012 Christopher Maxwell (P)2012 John Araiza
Show More Show Less

Customer Reviews

Most Helpful
3 out of 5 stars
By Randall on 12-05-12

mundane and uninspired

Would you say that listening to this book was time well-spent? Why or why not?

The narration was very bland and flat. The information was very pedestrian. It was very simplistic with no real insights that were helpful to me or anyone who has read anything like this before or attended a course. I've listened to about twenty books this year including 2 other personal interaction books right before this one. This book was the least interesting of all, but luckily very short. I advise against it unless this is your very first experience with conflict management books.

Read More Hide me
4 out of 5 stars
By Eli on 02-12-16

Short, sweet and concise

Well... a bit way too short... wish it was a bit longer on such a topic that affects our lives at work, home and outside. Overall great tips!

Read More Hide me

0 of 1 people found this review helpful

See all Reviews
© Copyright 1997 - 2018 Audible, Inc