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This book is so much more and beyond than calming angry person. The matrix of the emotional Invalidation we all go through is relentless and abusive. I feel if our parents knew this, if we knew this for our children life would have been so much easier and happier. The only thing I am sad is that I didn’t know about this techniques and had understanding of this concept earlier! Gratitude Gratitude! Please read/listen to this book and keep sharing it!
Research-based practices presented in an accessible format, the tools in De-Escalate have many possible applications. I recommend this book to therapists, parents, teachers, workers...anyone who would benefit from being able to listen deeply and diffuse difficult or even violent situations.