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Publisher's Summary

Why do we so often fail to connect when speaking with business colleagues, family members, or friends? Wouldn't you like to make yourself heard and understood in all of your relationships? Using vivid examples, easy-to-learn techniques, and practical exercises for becoming a better listener and making yourself heard and understood, Dale Carnegie will show you how it's done, even in difficult situations.
Founded in 1912, Dale Carnegie Training has evolved from one man's belief in the power of self-improvement to a performance-based training company with offices worldwide. Dale Carnegie's original body of knowledge has been constantly updated, expanded, and refined through nearly a century's worth of real-life business experiences. He is recognized internationally as the leader in bringing out the best in people, and over eight million people have completed a Dale Carnegie course.
©2017 Dale Carnegie & Associates (P)2017 Gildan Media LLC
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Customer Reviews

Most Helpful

By Ivan Gaspar on 05-01-17

This book is a keeper!!

I'm going to listen to this book once a month. I need to learn how to effectively communicate.

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By Gabriel Afana on 04-21-17

Mostly stories and quizzes

I love how to Win Friends and Influence People. So when I saw this book come out I hoped it would be similar to that book.

This one's more of a Workshop book that would be used as a guide for some sort of company training program. The vast majority of this book is just example stories and quizzes for you to take and score yourself.

There are few points made in the book that are pretty good, but nothing revolutionary. However, if you're looking for a template for some sort of business training on improving basic communication skills, this would be a good book.

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