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PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.
I'm going to listen to this book once a month. I need to learn how to effectively communicate.
I love how to Win Friends and Influence People. So when I saw this book come out I hoped it would be similar to that book.
This one's more of a Workshop book that would be used as a guide for some sort of company training program. The vast majority of this book is just example stories and quizzes for you to take and score yourself.
There are few points made in the book that are pretty good, but nothing revolutionary. However, if you're looking for a template for some sort of business training on improving basic communication skills, this would be a good book.