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Publisher's Summary

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.
PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your My Library section along with the audio.
©2013 Judith E. Glaser (P)2014 Gildan Media LLC
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Critic Reviews

"Glaser's idea of C-IQ provides an excellent guide to improving effectiveness both on the job and outside the office and should stimulate "thinking different" among practitioners, faculty, and students of business. High recommended." ( Library Journal)
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Customer Reviews

Most Helpful

By Curiousgeorge on 05-16-14

Great insights

What did you love best about Conversational Intelligence?

This book was a really nice look at how conversations can spark great things, but more importantly, giving some insight into what stops us have great conversations.

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4 of 5 people found this review helpful


By Ezra on 06-01-15

Great read

Strong concepts good development and good point of reference. The author does a great job of production and understanding of her concerts are and how to drive in society

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1 of 1 people found this review helpful

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Customer Reviews

Most Helpful

By Saji on 10-18-17

Great content, terrible narration

The content in this book is very good however this could have been a shorter book. The person reading the book has done a terrible job by using monotone and it makes it even harder to complete the book.

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By Amazon Customer on 03-27-17

great! loved it.

Conversational Intelligence really is a great wealth of opportunity to gain knowledge about human conversation with neuroscience. Just a enough neuroscience for me would say the mix is perfect. Judith has great teaching on offer. This should be taught in every management qualification!

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