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The quality of the narration was appalling
At times it sounded as if it was a computer reading text.
The content was very limited and offered no examples of good assertive behaviour
Having lists of passive or aggressive behaviour alternately read out by a narrator with a flat nasal drone doesn't conjure up a confident assertive personality
It was short and concise and described examples of the non-assertive as well as examples of assertive styles however I felt it didn't offer much insight into how to increase your assertiveness skills.