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Publisher's Summary

Buying groceries, tracking our health, finding a date: whatever we want to do, odds are that we can now do it online. But few of us ask how all these digital products are designed, or why. It's time we change that. Many of the services we rely on are full of oversights, biases, and downright ethical nightmares. Chatbots that harass women. Signup forms that fail anyone who's not straight. Social media sites that send peppy messages about dead relatives. Algorithms that put more black people behind bars.
Technically Wrong takes an unflinching look at the values, processes, and assumptions that lead to these problems and more. Wachter-Boettcher demystifies the tech industry, leaving those of us on the other side of the screen better prepared to make informed choices about the services we use - and demand more from the companies behind them.
©2017 Wachter-Boettcher Consulting (P)2017 HighBridge, a division of Recorded Books
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Customer Reviews

Most Helpful
5 out of 5 stars
By David Larson on 11-16-17

Great Book!

This book addressed so many nuances of racism and sexism in tech design. I am blown away! I had no idea how big a deal this stuff is. We need more women and people of color in tech. Otherwise the future looks bleak indeed.

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2 of 2 people found this review helpful

5 out of 5 stars
By Carolyn on 11-23-17

Fascinating: For Everyone Who Uses Online Services

Just about everyone uses social media and online services. Technically Wrong looks at how the biases of the people who make websites and social media affect us, in this brilliant exposé and story-filled analysis.

The author offers solid accounts of how people in the world of startups and technology influence us, give us a skewed view of the world, affect the news we receive, and cut out millions of people who aren't the same as those making the web.

If you use the web, you'll want to know the ways in which you are manipulated, judged, and even hurt by choices made in places like Silicon Valley. You'll see the web in an entirely new way and, while often dismaying, the book is a very entertaining experience that flies by.

If you help make the web, you'll find many stories here that you've never heard before, along with just a few that you have. This is a book not to be missed. I'd call it essential reading for everyone involved in design and decision-making for social media and websites for every industry. It will make you much better at what you do.

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1 of 1 people found this review helpful

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