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Bergman and Whittaker report that many of us use hierarchical folders for our personal digital organizing. Critics of this method point out that information is hidden from sight in folders that are often within other folders so that we have to remember the exact location of information to access it. Because of this, information scientists suggest other methods: search, more flexible than navigating folders; tags, which allow multiple categorizations; and group information management. Yet Bergman and Whittaker have found in their pioneering PIM research that these other methods that work best for public information management don't work as well for personal information management.
Bergman and Whittaker describe personal information collection as curation: We preserve and organize this data to ensure our future access to it. Unlike other information management fields, in PIM the same user organizes and retrieves the information. After explaining the cognitive and psychological reasons that so many prefer folders, Bergman and Whittaker propose the user-subjective approach to PIM, which does not replace folder hierarchies but exploits these unique characteristics of PIM.
Customer ReviewsMost Helpful
By zack on 11-29-16
Conclusions drawn with little relevant data
This may be a good book for those who would like to jump into PIM (Personal Information Management) if you want a collection of stats. But I would warn that the authors quickly disregard key digital information retrieval systems and cite heavily analogue studies.
It should be no surprise that exclusively digital inputs fall down when most research in done out side of a computer. And when a large segment of studies cited are from a far flung past when computational power was factors of magnitude lower.
As of yet I am 1/3rd though the book and will come back to this review when done; if the authors have changed my mind.
I cannot suggest any alternatives to this book, but be warned of heavy bias.