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I sincerely hope that Mr. Daugherty listened to the performance of this book and for his sake that the tone was an accurate representation of his words. If not, Mr. Teunis did him a great disservice, as by the time the book was over I had begun to think I had never heard such a self-righteous, arrogant and contrary human being as I had just been subjected to.
Having said that there were some decent points in this book and as an IT professional I can see where some of the challenges Mr. Daugherty faced could be helpful to others before they are put in a similar situation. There are some good reminders about how important policy adherence and process adherence is, and also some decent background on how not to respond if you ever get a similar letter from the FTC.
Still, misbehavior or even flat out CYA on the part of the FTC notwithstanding, with each chapter I kept thinking how short-sightedness, and an arrogance that is unmatched by any I have seen before, brought about most of the problems Mr. Daugherty faced once the "incident" occurred. Time after time he responded to what seemed not unreasonable requests with stubborn obstructive behavior that probably cost him and his company thousands of dollars and years of unnecessary suffering.
I do understand the underlying point Mr. Daugherty was trying to make regarding the "right" of anyone to access another's data under any circumstance's and in a perfect world his argument would be valid. But in a world subject to real evil players it was an unrealistic and naïve outlook to think the security experts who exposed the file were the only folks who had the technology or the incentive to go looking for unsecured networks and confidential files. Had they not exposed the threat when they did who knows when or if the unsecured workstation would have ever been discovered by the company and the untold damage that might have been done by the bad guys once the "pot of gold" was discovered and was available for mining.
In the end I certainly came away from the book thinking Mr. Daugherty was much more concerned with his business and his pride than he ever was with his customer data or the possible harm that he might have facilitated by not acting on the data loss immediately and notifying his customers.
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An amazingly profound look at how our government agencies are power hungry, vengefull and parasitic.
Well written and kept my attention. God bless those willing to fight the good fight against the leviathan.