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Thomas Friedman & Michael Mandlebaum raise familiar issues and if you read Friedman's "The World is Flat" you will follow this theme. When Friedman wrote that book in 2005 there was no Facebook, no Twitter, no 3D printers and few smart-phones. These and many more changes have become a part of our environment in the past six years. The authors repeatedly ask what is the United States doing to ensure its' citizens have enough education and resources to compete in the new global environment? What happens to our workforce as routine work is shifted to anyplace on the globe or to a machine? In 1970 my first employer, New York Telephone, employed 106,000 people just for New York State and today Verizon has 194,400 for over half the country. NYT once employed 32,000 phone operators all of which are gone with some having been replaced by a machine.
I started listening to Friedman's 16-hour audio book but soon realized it required a hard copy to reference. A lot of information some of which is intense. The authors attempt to put a positive spin on the problems that are accumulating in the US but one reviewer noted that simply describing the problems makes solutions seem overwhelming. This book is an excellent compendium of the major challenges that must be resolved. At the heart of their thesis is information technology and the internet have changed everything and the US is slipping behind that curve at an accelerating rate.
For example: On Sunday our washing machine broke. On Monday I called the company who serviced it five years ago. On Tuesday a repairman arrived. If the machine was unrepairable they would give me a $50 credit for a new machine which they would deliver, install and remove the old machine. I asked if they are still in Teaneck, NJ so I could see what they sold. "Henry" told me they closed all their retail stores four years ago and everything is now done on the internet. They would email me links to recommended machines and I could choose one that would be delivered by a third party. I asked if he was in India and he said no, but how can I know? The repairman arrived, diagnosed a defective water pump, took a picture of the plate with serial and model numbers on an iPhone, emailed it back to dispatch and told me it would cost about $300 to repair. The replacement water pump was manufactured in China.
In essence I am dealing with a virtual company and I learned that the repairmen are all contract employes who are dispatched like taxicabs and obtain parts from a central depot. This is the new business model and an significant percentage of our adult population is or will be unemployed as a result.
Note I ordered Friedman's book book from a Seattle company on Saturday and it was delivered with free-shipping for $15.23 on Tuesday afternoon originating in a warehouse somewhere over the rainbow. The audio version was downloaded from Audible and arrived three minutes after placing the order. If you are in the CD &/or Book business (like Borders, Sam's, Circuit City and Tower Records) you are history along with the careers of many otherwise good people.
Our national goals must have much much more majesty than elimination of government and lower taxes. If our national objective is only inwardly focused reductions then our children and grandchildren are guaranteed to drive on roads with potholes, slow trains that run off schedule, intermittent power, diseases brought about by unprocessed sewage from broken filtration plants, increased social unrest, high energy prices, bosses with foreign accents, more Homeland Security initiatives and no meaningful future such as the one many of us found back in the early 1960s when we entered the workforce.
47 of 50 people found this review helpful
We don't have to agree with evertthing Thomas L. Friedman and Michael Mandelbaum yet like the classic World is Flat this should spark conversations. I'm a proud parent of a 6th grade school teacher and and wish parents would read this. Todays Manhattan Project should be fixing our educational and vocational training. This book gives practical solutions in the changing world and hopefully American which ends I can WILL before flat world 3.0 is here and apathy stays the course for our next generation.
15 of 16 people found this review helpful