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Editorial Reviews

Loren Lester's appealing performance of Stacy Perman's New York Times best seller, In-N-Out Burger: A Behind-the-Counter Look at the Fast-Food Chain That Breaks All the Rules takes listeners on a cultural history of the restaurant and the family that founded it. California's most beloved burger was founded in a roadside shack after World War II, and now draws enthusiastic crowds all the way to Texas. Yet, the Snyder family, the founders and owners, refuse to do things the way other fast-food chains do. Is this the secret to their success? Devotees of the delicious burgers will have to keep listening to find out
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Publisher's Summary

It's the untold story of the renegade burger chain that evokes a passionate following unlike any other. In fast-food corporate America, In-N-Out Burger stands apart. Begun in a tiny shack in the shadow of World War II, this family-owned chain has steadfastly refused to franchise or be sold. It is a testament to old-fashioned values and reminiscent of a simpler time when people, loyalty, and a freshly made, juicy hamburger meant something. Over time, In-N-Out Burger has become nothing less than a cultural institution that can lay claim to an insanely loyal following. Perman uses her investigative skills to uncover the story of a real American success story. It is not only a tale of a unique and profitable business that exceeds all expectations, but of a family's struggle to maintain a sustainable pop empire against the industry it helped pioneer, internal tensions, and a bitter lawsuit that threatened to bring the company to the brink. This is a lesson in a counterintuitive approach to doing business that places quality, customers, and employees over the riches promised by rapid expansion.
In-N-Out Burger is a keenly observed narrative that explores the evolution of a California fad that transformed into an enduring cult of popularity; it is also the story of the conflicted, secretive, and ultimately tragic Snyder family who cooked a billion burgers and hooked a zillion fans. As the story of In-N-Out Burger unfolds so too does the cultural history of America as influenced and shaped by car culture and fast food.
©2009 Stacy Perman (P)2009 HarperCollins Publishers
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Customer Reviews

Most Helpful

By Ron on 09-24-09

A Must Read

This is a fabulous book!. It is not a handbook on business plans used by In-N-Out or what it takes to run a successful business according to In-N-Out principals, but a biography about the chain itself. Although primarily focused on In-N-Out it covers the past 80 years of the fast food industry. It is earmarked by pop-culture events along the way, from the post-war era of the late 40's early 50's to the fast pace of the late 90's internet boom. It's a nostalgic look on what America was and could be. The book is filled with hope and tragedy and keeps the reader interested with every turn of the page. For those of you who love this chain, I highly recommend reading it. Or you can listen to it like I did through Audible! ;)

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3 of 3 people found this review helpful

By Ry on ryPhone on 09-20-11

Great story

What did you love best about In-N-Out Burger?

This is a lovely story about what makes a great burger restaurant. I loved the sense of family and the way they stuck together though 3 generations of burgers.

Which scene was your favorite?

I loved the way the family kept returning to their roots in Baldwin Park

Any additional comments?

I recommend this read for anyone who has had enough of McDonald's and wants to bring the goodness back to their burgers.

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2 of 2 people found this review helpful

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Customer Reviews

Most Helpful

By mrs judi waldman on 12-07-17


I used to think all fast food chains were the same process, but this book proved me wrong. I recommend this book for ages 12 and above.

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