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Wendell Potter is the insurance industry's worst nightmare. In June 2009, Wendell Potter made national headlines with his scorching testimony before the Senate panel on health care reform. This former senior vice president of CIGNA explained how health insurers make promises they have no intention of keeping, how they flout regulations designed to protect consumers, and how they skew political debate with multibillion-dollar public relations campaigns designed to spread disinformation. Potter had walked away from a six-figure salary and two decades as an insurance executive because he could no longer abide the routine practices of an industry where the needs of sick and suffering Americans take a backseat to the bottom line. The last straw: when he visited a rural health clinic and saw hundreds of people standing in line in the rain to receive treatment in stalls built for livestock.
In Deadly Spin, Potter takes listeners behind the scenes to show how a huge chunk of our absurd health care spending actually bankrolls a propaganda campaign and lobbying effort focused on protecting one thing: profits. Whatever the fate of the current health care legislation, it makes no attempt to change that fundamental problem. Potter shows how relentless PR assaults play an insidious role in our political process anywhere that corporate profits are at stake---from climate change to defense policy. Deadly Spin tells us why---and how---we must fight back.
Customer ReviewsMost Helpful
By Toombs on 05-20-11
This book is eye opening
Written by the man who used to be head of Public Relations at Cigna, one of the largest health insurers in the world, Potter gives readers a detailed, behind the scenes look at pretty much every duplicitous PR campaign over the last 50 years undertaken by the health insurance lobby to derail and delay meaningful health reform in this country. Potter holds nothing back, and really paints a vivid picture of just how unethical these companies are in their pursuit of profit to please their masters on Wall Street and Wall Street's inexorable earnings expectations.
Obamacare did not fix the health care crisis in this country, and it's thanks to effective PR spin campaigns (run by people like Potter) that the health care reform bill Obama signed into law was less effective than it could have been. This battle will have to be fought again. Until then, premiums will continue to sky rocket and people will continue to die when they get sick and their health care insurer refuses to pay for the treatment to make them better. Potter explains the entire story in a coherent, easy to read manner, and is truly fascinating with the statistics he presents. You won't be able to put the book down (or in this case -- stop listening).
5 of 6 people found this review helpful