"A brisk, lively polemic that surprisingly calls, on conservative grounds, for an enormous increase in the federal civil service.... " (American Prospect)
"An eye-opening account of the hollowing out of American government. DiIulio, an expert on public administration at the University of Pennsylvania, points out that the US has fewer full-time federal officials than it did in 1960, while the amount of money they dispense has increased fivefold. In their place is a legion of for-profit contractors and non-profit NGOs with highly mixed motives, about which we know very little." (Financial Times)
"A reproof to everyone who hates government or loves government without understanding what it does - which covers most of the American ideological spectrum." (Washington Post)