• How Local Governments Are Using Technology to Serve Citizens Better

  • By: Steve Ressler
  • Narrated by: Fleet Cooper
  • Length: 7 mins
  • Unabridged
  • Release date: 01-12-16
  • Language: English
  • Publisher: Harvard Business School
  • 4.0 (1 rating)

Regular price: $3.95

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Publisher's Summary

In our connected, customer-centric world, customers have come to expect that their needs will be met quickly and frictionlessly - especially in cities, where Instacart delivers groceries to your apartment, Amazon provides same-day delivery, and Uber and Lyft compete to have a car to your door in minutes.
©2016 by the President and Fellows of Harvard College, All Rights Reserved (P)2016 Audible, Inc.
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