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What could have made this a 4 or 5-star listening experience for you?
Less obvious political bias.
What do you think your next listen will be?
What did you like about the performance? What did you dislike?
Workmanlike performance with occasional mispronounced words.
What reaction did this book spark in you? Anger, sadness, disappointment?
Tedium. The writing was superficial, derivative, repetitive, laden with irrelevant anecdotes, and heavy with quotes from left-wing politicians and journalists. I continued reading nearly to the end, hoping for some useful insights into this burgeoning industry, but found the conclusions unreliable due to the heavy bias. Realistic alternatives to the growing use of PMSCs were not to be found.