Glory Lost and Found

  • by Seth Kaplan, Jay Shabat
  • Narrated by Joseph Durika
  • 25 hrs and 53 mins
  • Unabridged Audiobook

Publisher's Summary

"When the history book is written on the restructuring of this industry, Delta will be the greatest turnaround story in it." - Delta CEO Gerald Grinstein, December 19, 2006
Its reputation was now as tattered as the interiors of its airplanes. Delta Air Lines, on September 14, 2005, was nothing like the world-beating company it had been just five years earlier, let alone decades before that. On this day, Delta found itself surrounded by lawyers, dejectedly filing for bankruptcy. Few believed it could ever reclaim its perch atop the US airline industry.
But it did. Glory Lost and Found: How Delta Climbed from Despair to Dominance in the Post-9/11 Era tells the story of Delta's dramatic tumble into bankruptcy and how it climbed its way back to pre-eminence despite hurricane-force headwinds: high fuel prices, a hostile takeover bid, relentless competition, economic meltdowns, and geopolitical shocks.
This book stems from a decade of research and countless interviews by Airline Weekly's Seth Kaplan and Jay Shabat. It's a profile in leadership: Delta became not only the greatest turnaround story in its own industry but also one of the greatest in the history of corporate America. Delta did the unimaginable by simultaneously resurrecting its finances and the spirits of its employees and customers. And while redefining itself, Delta also redefined an industry.

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Customer Reviews

Most Helpful

Exceptional

The book does a great job to clearly lay out the industry's changing environments and economics is the post 9/11 era. A great look at the behind the scenes decision making process, and exceptional insight.

Check out the podcast also.
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- Kindle Customer

Avgeek heaven

Great stuff for any airline or avgeek. Narration a bit choppy at times but nothing major
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- hi-tech_redneck

Book Details

  • Release Date: 04-06-2016
  • Publisher: Airline Weekly Corp.