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My rating: 5 stars
Audiobook narrator Michael Gilboe rating: 5 stars
This is a must-read for anyone who has ever worked in tech support. All of the phone calls that Adam gets have happened to all of us in tech support at some point in time. They were great and fun illustrations of what a tech support person goes through (even with requesting a satellite – I have had this request before).
I’m sure all tech support people have put in the support ticket some not-so-positive remarks and eventually those will come back to bite you!
What was even better was the narration of this book (it even included some music and sound effects). This was truly a fun and short read.
Thanks, James, for the free book!