• Working with Emotional Intelligence

  • By: Daniel Goleman
  • Narrated by: Aaron Meza
  • Length: 13 hrs and 7 mins
  • Unabridged
  • Release date: 01-18-00
  • Language: English
  • Publisher: Macmillan Audio
  • 4.0 (279 ratings)

Regular price: $23.93

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Publisher's Summary

Do you work for an emotionally intelligent organization? In his phenomenal best seller Emotional Intelligence, Daniel Goleman, Ph.D. mapped the territory where emotional intelligence meets I.Q. - where we apply what we know to how we live. His benchmark work validated what many successful people already knew: Being smart isn't just a matter of mastering facts; it's a matter of mastering your own emotions and understanding the emotions of the people around you. Now, in Working with Emotional Intelligence, Dr. Goleman shows why emotional intelligence has become the new yardstick of success for CEOs and junior hires alike. Drawing on both unparalleled access to business leaders and cutting-edge research, he shows that star performance in every field depends more on emotional intelligence than on I.Q. or technical skills. You'll be surprised to learn how the impact of emotional intelligence is even greater at the top of the leadership pyramid and will benefit from the real-life examples from the business world that Goleman uses to illustrate his theory.
©1998 by Daniel Goleman; (P)1998 by Audio Renaissance, an Imprint of Renaissance Media, Inc.
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Customer Reviews

Most Helpful

By Gary on 11-14-09

One of the most important books I've encountered

Yes, I'll say it: this is one of the most important books I've read (listened to) in my life. I am well into my career of many years. I am 49. I work with executives, and I have friends that are execs, but I am not one. I am sometimes caught in between their squabbles. This book helps me understand my organization infinitely better than I did before. It's phenomenal for work relationships and interactions. It is great at helping you understand where you are in your career and how organizations and teams work best. It so rich. There is so much there,. I just finished Emotional Intelligence and then did this one. I think it is better to do it this way, but I think someone would get as much just doing this book.

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18 of 18 people found this review helpful


By Marty on 01-23-11

Intelligence for the 21st Century Workplace

In his first book on emotional intelligence, Daniel Goleman focuses on education and how we teach emotional intelligence. In this book, the focus is on the work world and how critical emotional intelligence is for organizational success. Goleman reviews the five dimensions of emotional intelligence (self-awareness, self-regulation, motivation, empathy, and handling relationships) and lists 25 emotional competencies, highlighting which of those competencies lead to business success and which determine the success or failure of an executive.

Throughout the book, Goleman supports his argument for the need for emotional intelligence, noting that organizations going through the greatest change need emotional intelligence the most and that EI accounts for ninety percent of what's required for effective leadership. Moreover, he lauds the concept of learning organizations because they increase emotional intelligence, particularly in the areas of building trust and improving communications and dialogue. He closes the book with the statement that lack of emotional intelligence is the corporate equivalent of a weakened immune system - not necessarily deadly but ultimately affecting productivity and competitiveness. In this day and age, it's not a situation that many organizations can afford to find themselves in.

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12 of 13 people found this review helpful

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Customer Reviews

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By Gillian on 05-31-11

Common Sense

This took a little getting into. I don't mind saying that I had the paperback version on loan and was finding it very difficult to get into, thus the reason for downloading in audio. I found I listened while doing chores or in the car and am very glad I downloaded it. This was mostly a common sense book with lots of supporting examples. Worth a read/listen.

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7 of 7 people found this review helpful


By Kris on 02-09-15

Great insight into emotional intelligence

This book gave me what I wanted and this is something I will revisit as my career goes on......however, I'm always disappointed when the author doesn't read and when music plays between chapters.

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2 of 2 people found this review helpful

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