Crazy co-workers stressing you out? Here's the solution.
Let's face it. Some people just don't listen, don't care, and aren't willing to compromise. And you probably work with some of them. The incomprehensible supervisor. The person in the next office who chats more than works. The customer who, by the way, isn't always right.
The good news is, it doesn't take two people to change a relationship in the workplace. It takes one - you! Now the best-selling author of Living Successfully with Screwed-Up People offers expert advice to help you not only get along with co-workers who get under your skin but actually succeed at work in spite of them. You'll learn how to be unflappable, imperturbable, and unflustered in every workplace situation.
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loaded with life skills
Well organized presentation
Clear, good tempo.
When to cut the cord, identifying particular traits in other people and how to deal with them, thinking first about my own responses and how I am enabling those of others. Dealing with what can be changed and what cannot.
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