Work Rules!

  • by Laszlo Bock
  • Narrated by Laszlo Bock
  • 11 hrs and 26 mins
  • Unabridged Audiobook

Publisher's Summary

From the visionary head of Google's innovative People Operations - a groundbreaking inquiry into the philosophy of work and a blueprint for attracting the most spectacular talent to your business and ensuring the best and brightest succeed.
"We spend more time working than doing anything else in life. It's not right that the experience of work should be so demotivating and dehumanizing." So says Laszlo Bock, head of People Operations at the company that transformed how the world interacts with knowledge. This insight is the heart of Work Rules!, a compelling and surprisingly playful manifesto with the potential to change how we work and live.
Drawing on the latest research in behavioral economics and with a profound grasp of human psychology, Bock also provides teaching examples from a range of industries - including companies that are household names but hideous places to work and little-known companies that achieve spectacular results by valuing and listening to their employees. Bock takes us inside one of history's most explosively successful businesses to reveal why Google is consistently rated one of the best places to work in the world, distilling 15 years of intensive worker R&D into delightfully counterintuitive principles that are easy to put into action whether you're a team of one or a team of thousands.
Cleaving the knot of conventional management, some lessons from Work Rules! include:

Take away managers' power over employees
Learn from your best employees - and your worst
Hire only people who are smarter than you are, no matter how long it takes to find them
Pay unfairly (it's more fair!)
Don't trust your gut: use data to predict and shape the future
Default to open: be transparent, and welcome feedback
If you're comfortable with the amount of freedom you've given your employees, you haven't gone far enough

Work Rules! shows how to strike a balance between creativity and structure, leading to success you can measure in quality of life as well as market share. Read it to build a better company from within rather than from above; read it to reawaken your joy in what you do.


What the Critics Say

"A human resource professional and natural-sounding speaker, [Bock] delivers his book with a combination of boyish wonder and a matter-of-fact conviction." (AudioFile)


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Customer Reviews

Most Helpful


Overall Works Rules! offers insights into why Google is exceptionally difficult to enter as an employee and some reasons why being a Google employee is desirable.

Work Rules! is a multifaceted work and could have easily been several thousand pages or spanned a full college course.

One topic discussed: Laszlo disclosed that Google created a sophisticated screening and recruiting system which requires vast amounts of resources and and executives for every new hire.
Google doesn't let functional managers make decisions on who to hire, fire or promote but has adopted a panelling system with the understanding that each panel member provides a unique frame of reference. Laszlo also added reasons as to why hiring only the best people is worth the extra burden.

Without boring you further: Read/Listen to Work Rules!
Help shatter outdated paradigms, Recognize People as People, that unfair is fair and that "Culture eats strategy for lunch"
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- jeremiah

Review from a former Google Software Engineer

Pretty accurate depiction of how work culture was at Google, both the good and the bad.

I've experienced both the failures and successes of the People Operations team, and witnessed the data/experimentation driven approach to continually improving the workplace to be an interesting and meaningful place. A good listen for anyone interested in the answer to "Why is Google seen as a great place to work?"

My eventual departure was unrelated to culture (I'll be back in a heartbeat if I need stable work).
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- Jonathan Masukawa

Book Details

  • Release Date: 04-07-2015
  • Publisher: Hachette Audio