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In pursuit of this idea, Patnaik takes readers inside big companies like IBM, Target, and Intel to see widespread empathy in action. But he also goes to farmers' markets and a conference on world religions. He dives deep into the catacombs of the human brain to find the biological sources of empathy. And he spends time on both sides of the political aisle, with James Carville, the Ragin' Cajun, and John McCain, a national hero, to show how empathy can give you the acuity to cut through a morass of contradictory information.
Wired to Care is a compelling tale of the power that people have to see the world through each other's eyes, told with passion for the possibilities that lie ahead if leaders learn to stop worrying about their own problems and start caring about the world around them. As Patnaik notes, in addition to its considerable economic benefits, increasing empathy for the people you serve can have a personal impact, as well: It just might help you to have a better day at work.
Customer ReviewsMost Helpful
By Kathleen on 04-02-10
Great ideas badly read
Dev Patnaik has a great message. I had heard him in person and was eager to read the book which I purchased at the event. To save time I downloaded the book to listen to. The reader made it sound like a children's story not a serious set of ideas. I was mortified by how bad it was. It was so painful I quit listening and read the book.
5 of 5 people found this review helpful