Why We Buy, Updated and Revised Edition

  • by Paco Underhill
  • Narrated by Mike Chamberlain
  • 12 hrs and 3 mins
  • Unabridged Audiobook

Publisher's Summary

Revolutionary retail guru Paco Underhill is back with a completely revised edition of his classic, witty, best-selling book on our ever-evolving consumer culture—full of fresh observations and important lessons from the cutting edge of retail, which is taking place in the world’s emerging markets. New material includes:

The latest trends in online retail—what retailers are doing right and what they’re doing wrong—and how nearly every Internet retailer from iTunes to Amazon can drastically improve how it serves its customers.
A guided tour of the most innovative stores, malls, and retail environments around the world—almost all of which are springing up in countries where prosperity is new. An enormous indoor ski slope attracts shoppers to a mall in Dubai; an uber luxurious São Paulo department store provides its customers with personal shoppers; a mall in South Africa has a wave pool for surfing.
The new Why We Buy is an essential guide—it offers advice on how to keep your changing customers and entice new and eager ones.


What the Critics Say

“At last, here is a book that gives this underrated skill the respect it deserves.” (New York Times)


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Customer Reviews

Most Helpful

"HOW" we buy, not "WHY" we buy.

Great if you want to dive on how people buy but the title is not accurate. There is no WHY but a great description on the specific dynamics that happen on the point of sale
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- Felipe

Should have read this in college

If you could sum up Why We Buy, Updated and Revised Edition in three words, what would they be?

Here's My Money

Any additional comments?

Reviewing these topics that I learned in college was a nice refresher. For anyone who has not been trained in retail, this is a great listen as to why money is flying from our pockets.

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- Farien

Book Details

  • Release Date: 05-05-2011
  • Publisher: Blackstone Audio, Inc.