• When Fish Fly

  • Lessons for Creating a Vital and Energizing Workplace from the World Famous Pike Place Fish Market
  • By: John Yokoyama, Joseph Michelli
  • Narrated by: Kevin Gray
  • Length: 1 hr and 44 mins
  • Abridged
  • Release date: 08-12-04
  • Language: English
  • Publisher: Random House Audio
  • 4.4 (10 ratings)

Regular price: $14.60

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Publisher's Summary

In this revealing business advice audiobook, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide. When Fish Fly offers Yokoyama's cohesive strategy for achieving world-famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market, you too can develop a culture that leads to excellent employee morale and legendary customer service.
©2004 John Yokoyama and Joseph Michelli, Ph.D.; (P)2004 Random House, Inc. Random House Audio, a division of Random House, Inc.
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Critic Reviews

"You can energize your employees and delight your customers by modeling your business on the...ideas from [this fish market]." (Author Ken Blanchard)

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