When Fish Fly

  • by John Yokoyama, Joseph Michelli
  • Narrated by Michael Prichard
  • 4 hrs and 15 mins
  • Unabridged Audiobook

Publisher's Summary

In this revealing business advice book, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Here for the first time, owner John Yokoyama explains in his own words just how he transformed his business into a workplace that is renowned worldwide. When Fish Fly offers Yokoyama's cohesive strategy for achieving world famous results for owners, managers, and front-line workers alike. Once you understand the generative principles behind the World Famous Pike Place Fish Market, you, too, can develop a culture that leads to excellent employee morale and legendary customer service.


What the Critics Say

"You can energize your employees and delight your customers by modeling your business on the...ideas from [this fish market]." (Author Ken Blanchard)


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Customer Reviews

Most Helpful

When Fish Fly

First introduced to the "Fish Philosophy" at work. If you want to energize your employees, this is the way to do it.

"When Fish Fly" really gives you the BIG picture of the "Fish Philosophy" and how it evolved. John Yokoyama and Joseph Michelli, Ph.D have written a great book!
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Book Details

  • Release Date: 08-11-2004
  • Publisher: Books on Tape