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Part etiquette, part leadership, part personal empowerment, Treating People Well is a guide to developing social skills in order to build more successful relationships in life and at work. Manners and etiquette are more relevant than ever in today's technology burdened, politically contentious world that has left many people feeling disconnected and uncomfortable in their interactions with others. Written by two former White House social secretaries, Treating People Well provides the tools we need to live each day more positively and forge connections based on trust and mutual respect.
Packed with intriguing behind-the-scenes anecdotes and sensible, easy-to-follow advice, Treating People Well explains how to develop confidence, be consistent, use humor, listen deliberately, radiate calm, resolve conflicts quickly, be honest but never cruel, cultivate loyalty, own your mistakes, work with difficult people, and attend to details.
Lea Berman and Jeremy Bernard worked for very different administrations (Lea for George and Laura Bush and Jeremy for the Obamas), but their White House experiences were strikingly similar. They realized that social skills, such as charm, humor, and grace are teachable life lessons and can make you an invaluable member of any team.
Lea and Jeremy honed skills over years of working in the most charged workplace possible. If their strategies were effective at 1600 Pennsylvania Avenue, they'll be effective anywhere.
Customer ReviewsMost Helpful
By Deborah Jacob on 02-17-18
A Fun-filled and Much Needed Guide to Civility
I chose this book because I am appalled at how people treat one another -- especially in the work place, but I never expected to get such invaluable advice from former Social Secretaries in the White House. Their anecdotes about dealing with people were informative, fun and thought-provoking and they made this an enjoyable and light listen. I like that they included Social Secretaries from the George HW Bush and Barack Obama presidencies so that people could see that civility has no political boundaries. The tidbits offered about how both of those presidents treated people came off as truly inspiring. The authors personally gave there advice and I enjoyed their voices. (I don't always enjoy authors reading their own books). I highly recommend this audio book. There's a lot to learn from this book about treating people well.
4 of 4 people found this review helpful
By Diana on 01-15-18
Amazingly Beautifully Written Book
Where does Treating People Well rank among all the audiobooks you’ve listened to so far?
My first audio book is at number 1 :)
What other book might you compare Treating People Well to and why?
I've never read any book quite like this one before.
Which scene was your favorite?
The Whitehouse scene
Was there a moment in the book that particularly moved you?
Everyone is important. Everyone deserves to be treated well.
Any additional comments?
I'm only at 55 minutes into the book, and I went back to the beginning with a new notebook so I could take notes because I thought this book was a very important read!
3 of 3 people found this review helpful