• Toxic Workplace!

  • Managing Toxic Personalities and Their Systems of Power
  • By: Mitchell Kusy, Elizabeth Holloway
  • Narrated by: Vanessa Hart
  • Length: 6 hrs and 24 mins
  • Unabridged Audiobook
  • Release date: 11-08-12
  • Language: English
  • Publisher: Audible Studios
  • 3.5 out of 5 stars 3.7 (43 ratings)

Regular price: $19.95

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Publisher's Summary

"The day this person left our company is considered an annual holiday!"
This quote, taken from Kusy and Holloway's research on toxic personalities, echoes the frustration and confusion that come from working with or managing an extremely difficult person. Just one toxic person has the capacity to debilitate individuals, teams, and even organizations.
Toxic Workplace! is the first book to tackle the underlying systems issues that enable a toxic person to create a path of destruction in an organization, pervading others' thoughts and energies, even undermining their very sense of well-being. Based on all-new research with over 400 leaders, many from the Fortune 500 list, this book illustrates how to manage existing toxic behaviors, create norms that prevent the growth or regrowth of toxic environments, and ultimately design organizational communities of respectful engagement.
Kusy and Holloway's research reveals the warning signs that indicate a serious behavioral problem and identifies how this toxicity spreads in systems with long-term effects on organizational climate, even after the person has left. Their two-year, cutting-edge research study provides very specific actions that leaders need to take to reduce both the intensity and frequency of toxic personalities at work. No other book provides this menu of options from a systems perspective with practical relevance in real work situations.
You'll learn how to identify the toxic personality and describe the leader reactions and approaches that typically don't work. Toxic Workplace! provides hands-on approaches that work with research-based strategies at the individual, team, and organizational level. Toxic Workplace! will provide new insights on how leaders lead, how organizational cultures sustain themselves, and how teams deal with toxic personalities.
©2009 John Wiley & Sons, Inc (P)2012 Audible, Inc.
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Customer Reviews

Most Helpful
1 out of 5 stars
By Lexi on 04-12-16

A complete waste of money

Would you try another book from Mitchell Kusy and Elizabeth Holloway and/or Vanessa Hart?


What was most disappointing about Mitchell Kusy and Elizabeth Holloway ’s story?

This book focuses on 'complainers'. If you are being mobbed or bullied at work, it will make you feel worse. If you are HR, you'll be given some pretty poor information that may have you making poor decisions. There are plenty of other great books out there, I wouldn't pick this one.

Any additional comments?

Wish I could get my money back.

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2 of 2 people found this review helpful

2 out of 5 stars
By DL on 11-19-12

Targeted at those that can make changes

The narrator is the one redeeming factor for this book. She sounds like Kathleen Turner. It's strange to have this husky voice reading the book, but it makes the content more engaging. The first half of the book is more useful for general employees, but it does not offer ways for individuals to make change. It is depressing because you find yourself nodding your head at the examples and saying, "yes yes, I have worked what someone like that" or "yes yes I have done that to avoid that person" but you aren't offered a way to change.

The second half of the book is geared toward leaders and HR professionals. I am not one of those people. The discussion about creating corporate values makes me roll my eyes. It isn't as useful for existing companies...especially those that are part of a big multi-national corporation.

I found that I wished my old bosses would have read this book and taken its points to heart. I am one of the people the book talks about who leaves a job to escape toxic individuals. I am that heightened turnover. If only my bosses had read this book. And that's the problem with this book. It leaves you frustrated if you have no ability to change the work environment.

As an aside, the book acknowledges that there are psychological issues that may be driving behavior. Many of the individuals that are described could be categorized as borderline or sociopaths. The book "The Sociopath Next Door" is more useful for individuals dealing with "toxic" people in the workplace than this book. This book is for leaders that need to follow the rules. The Sociopath Next Door is for coworkers that need to learn how to deal with these chaotic individuals.

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4 of 5 people found this review helpful

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