"The day this person left our company is considered an annual holiday!"
This quote, taken from Kusy and Holloway's research on toxic personalities, echoes the frustration and confusion that come from working with or managing an extremely difficult person. Just one toxic person has the capacity to debilitate individuals, teams, and even organizations.
Toxic Workplace! is the first book to tackle the underlying systems issues that enable a toxic person to create a path of destruction in an organization, pervading others' thoughts and energies, even undermining their very sense of well-being. Based on all-new research with over 400 leaders, many from the Fortune 500 list, this book illustrates how to manage existing toxic behaviors, create norms that prevent the growth or regrowth of toxic environments, and ultimately design organizational communities of respectful engagement.
Kusy and Holloway's research reveals the warning signs that indicate a serious behavioral problem and identifies how this toxicity spreads in systems with long-term effects on organizational climate, even after the person has left. Their two-year, cutting-edge research study provides very specific actions that leaders need to take to reduce both the intensity and frequency of toxic personalities at work. No other book provides this menu of options from a systems perspective with practical relevance in real work situations.
You'll learn how to identify the toxic personality and describe the leader reactions and approaches that typically don't work. Toxic Workplace! provides hands-on approaches that work with research-based strategies at the individual, team, and organizational level. Toxic Workplace! will provide new insights on how leaders lead, how organizational cultures sustain themselves, and how teams deal with toxic personalities.
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Targeted at those that can make changes
The author has toxic personalities down to a science. I have encountered so many of these scum bags in the work place. All of her descriptions reminded me of real life experiences that I have encountered. I have worked in nursing for many years and when she said that her research showed it as one of the top toxic professions I couldn't have agreed with her more. I like how the author addressed the fact that often the powers that be in the company will ignore toxic people and that many of the hostile behaviors that they engage in although very damaging are committed in such insidious and sneaky ways that it is difficult to report them and for management to punish them, which leaves the victims of this behavior even more victimized. My only problem with the book is that it didn't seem to offer any real solutions on how to deal with this problem. I agree with all of her analysis, facts, descriptions etc, but now what can we do to protect ourselves?