The Trust Edge
- How Top Leaders Gain Faster Results, Deeper Relationships, and a Strong Bottom Line
- Narrated by: David Horsager
- Length: 5 hrs and 42 mins
- Unabridged Audiobook
- Release date: 10-09-12
- Language: English
- Publisher: Simon & Schuster Audio
Regular price: $20.99
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1. Clarity: People trust the clear and mistrust the ambiguous.
2. Compassion: People put faith in those who care beyond themselves.
3. Character: People notice those who do what is right over what is easy.
4. Competency: People have confidence in those who stay fresh, relevant, and capable.
5. Commitment: People believe in those who stand through adversity.
6. Connection: People want to follow, buy from, and be around friends.
7. Contribution: People immediately respond to results.
8. Consistency: People love to see the little things done consistently.
When leaders learn how to implement these pillars, they enjoy better relationships, reputations, retention, revenue, and results. Fascinating and timely, The Trust Edge unveils how trust has the ability to accelerate or destroy any business, organization, or relationship. The lower the trust, the more time everything takes, the more everything costs, and the lower the loyalty of everyone involved. Conversely, an environment of trust leads to greater innovation, morale, and productivity. The trusted leader is followed. From the trusted salesperson, people will buy. For the trusted brand, people will pay more, come back, and tell others. Trust, not money, is the currency of business and life!
Customer ReviewsMost Helpful
By Justin on 01-02-13
Starts strong, fizzles a bit
If you could sum up The Trust Edge in three words, what would they be?
Worthwhile to read
Would you recommend The Trust Edge to your friends? Why or why not?
Yes, some very good concepts addressed here.
Have you listened to any of David Horsager’s other performances before? How does this one compare?
If you were to make a film of this book, what would be the tag line be?
Trust is a result
Any additional comments?
For people who've read a lot of business books, they will recognize a lot of these concepts and examples. However, David does a nice job of tying these concept to the overall idea of trust.
2 of 2 people found this review helpful