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Publisher's Summary

In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.
Complete with profiles of organizations that have successfully adopted Toyota's principles, this book shows managers in every industry how to improve business processes by:


Eliminating wasted time and resources
Building quality into workplace systems
Finding low-cost but reliable alternatives to expensive new technology
Producing in small quantities
Turning every employee into a quality control inspector
©2004 McGraw-Hill; (P)2005 AMI
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Customer Reviews

Most Helpful

By Staci on 02-08-12

Skips to Many Parts of the Book

What could have made this a 4 or 5-star listening experience for you?

If the Narrator would have read ALL of the book. He skips parts. I know this because I was following along with the exact same book and big chunks where missing. I would have to stop the book and then read and then start it up again.

What did you like best about this story?

I love how the lean system has helped many companies.

What did you like about the performance? What did you dislike?

He has no excitement to his voice and is very monotoned.

If you could play editor, what scene or scenes would you have cut from The Toyota Way?

I would not have cut any of it. Read the book as it was written.

Any additional comments?

Do not cut parts from the book.

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20 of 20 people found this review helpful


By Jeff on 04-10-16

MIssing Content from the Paper Book

What could have made this a 4 or 5-star listening experience for you?

- if book had all content in the book- if cloud player worked better (but it doesn't), and is able to play the book (it wasn't after a few weeks)

What was most disappointing about Jeffrey Liker’s story?

- Missing content from the paper-edition book- Boring narrator

Would you be willing to try another one of Grover Gardner’s performances?

no

You didn’t love this book... but did it have any redeeming qualities?

- Content was interesting, but poorly delivered

Any additional comments?

- DRM is horrible. I can't simply download the book to play on my phone. I don't want to, (and I can't) install the Audible app. I even have to download and install software to play a book on my computer, which is ridiculous for a simple audio file.

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6 of 6 people found this review helpful

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Customer Reviews

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By Wybrand on 08-24-07

The must have operations management toolkit!

This is a straight forward operations management textbook that cuts through the normal business waffle waffle and tells you how Toyota walked the talk. Practical tools and good management stories. Excellent listen!

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2 of 2 people found this review helpful


By Mr Adeyemi on 05-27-15

Good listen!

Good narrator, Good examples. I enjoyed learning about the background and principles behind the Toyota way of working. Could be more thorough on tools mentioned such a value stream mapping.

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1 of 1 people found this review helpful

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Customer Reviews

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By Becci on 11-05-17

Follow along with 2004 version of book

This is content rich - plenty of detailed examples on the principles. I suggest following along with a 2004 version of the print publication - coz you’ll need a highlighter to capture all the good bits to apply.

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