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Publisher's Summary

Tom Kelley, author of The Art of Innovation and the general manager of IDEO, the world-famous design firm, illuminates the strategies IDEO used to beat the devil's advocate and drive creativity throughout the organization. Nothing is more stifling for innovation than the role of devil's advocate. The devil's advocate can swoop into a situation from outside, raise questions and concerns, and effectively kill a creative idea without attempting constructive criticism. This role has become nearly universal in business today, but it is the role of the naysayer.
Kelley has spent nearly 20 years managing IDEO, and he uses that experience to identify the 10 roles people can play in an organization to foster innovation and new ideas while offering an effective counter and resistance to naysayers. Among these roles are the Collaborator, who truly values the team over individual interests; the Experimenter, who takes calculated risks and uses tests to efficiently reach a solution to any problem; and the Experience Architect, who is focused on creating remarkable individual experiences and encounters within the organization.
This audiobook is filled with engaging case studies of companies like Kraft, Procter and Gamble, Cargill, and Samsung, who have all used IDEO's thinking to transform their company and customer experience. The Ten Faces of Innovation is an extraordinary guide to nurturing and sustaining a culture of continuous innovation and renewal.
©2005 Tom Kelley; (P)2006 Audible, Inc.
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Critic Reviews

"Essential reading for every single person in your organization; even the CEO should read it! Each page contains a nugget that's worth the price of the entire book. Wow." (Seth Godin)
"Well written....Aspiring business innovators and fans of The Art of Innovation may find further inspiration in this handbook." (Publishers Weekly)
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Customer Reviews

Most Helpful
5 out of 5 stars
By Damon on 04-14-07

Great book!!!

I found this book to be very informative. It was interesting to discover what types of Innovation Faces I wore personally and that were present in the company I work for. Its a good way to discover your own talents.

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7 of 7 people found this review helpful

4 out of 5 stars
By Rich on 05-14-07

Inspiring stories to draw from

I enjoyed the 10 Faces of Innovation. With innovation becoming a requirement of successful businesses, it was interesting to see it broken down so professionally by someone within IDEO...a company always mentioned in articles on innovation.

I got the most out of this book by listening to the stories told and trying to figure out how I could apply them to my own business.

Things are changing quickly, and no matter what business you're in, change can happen overnight. This book can help you keep on looking for fresh, innovative approaches for your business success.

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4 of 4 people found this review helpful

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Customer Reviews

Most Helpful
4 out of 5 stars
By John on 01-17-17

Thought provoking

A book filled with relevant and interesting stories and theories that really help provide context on ways in which a person is capable of being adaptable to suit different innovation circumstances. Helped me understand which of the ten faces I have strengths and weaknesses in, whilst providing ways in which to improve.

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0 of 1 people found this review helpful

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