The Six Sigma Way

  • by Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh
  • Narrated by John Lescault
  • 4 hrs and 21 mins
  • Unabridged Audiobook

Publisher's Summary

Cost reduction, productivity improvement, customer retention, these are the promises of the Six Sigma quality management system. The Six Sigma Way reveals how GE, Motorola, and numerous other companies are successfully using Six Sigma to fine-tune products and processes, improve performance, and increase profits. Now you can learn the roadmap for implementing Six Sigma in your manufacturing or service organization.
The authors, ­­who have worked with some of the most visible Six Sigma companies, including GE, provide step-by-step guidance and practical implementation guidelines. Whether your goal is to fix a process problem or implement Six Sigma company-wide, The Six Sigma Way will help you develop an approach customized for your company's needs and the challenges of the 21st-century business environment.
The Six Sigma Way:


Addresses the challenges and politics of launching, leading, and training people for Six Sigma.
Focuses on implementing the major steps and quality improvement tools in the Six Sigma system.
Features insights, comments, and examples from business leaders and managers using Six Sigma in their organizations.

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Customer Reviews

Most Helpful

a struggle

I found this hard to get through. I've listen to a bunch of these books and this book was by far the worst. I would not recommend this to anyone.
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- Patrick

The book doesn't even explain what six-sigma is!

Any additional comments?

The book just talks about what sigma can do and doesn't explain what six sigma is or how it can be implemented! Doesn't even 'explain' the basics of Six Sigma (DMAIC etc.). An absolute waste of money and time!

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- Nitesh Sehgal

Book Details

  • Release Date: 02-22-2006
  • Publisher: McGraw-Hill Education