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If you are an employee and are literally starting from square one to expand your influence, this is for you. As a professional who has good experience in customer service, business operation and self-employment, this was going back to elementary school. Positive... I picked up one sound bite I can use. Don't waste your time if you have been in the business world for a few years.
4 of 4 people found this review helpful
I wanted to listen to a book with insight, not listen to a book written with the level of detail normally saved for a book cover.
NOT WORTH IT!!!!