Regular price: $17.99
Buy Now with 1 Credit
Buy Now for $17.99
Is there anything you would change about this book?
Nearly Everything. I am sorry but I am so sick and tired of companies treating their frontline, boots on the ground employees like puppets. I am sick of the words:
Perform: Sales Reps are not circus animals
Quota: Shit happens, leave them alone and they right themselves. They want to make money too.
Micromanage: get off their back. If they get lazy find out why and where the inspiration went.
AOV: see Quota
The term "Sales Representative" actually should just go away. It can be replaced since we humans must name everything. Product or Service Consultant works and is softer, subtler and actually more powerful.
Train: Ohhhhh this one really gets me. Train, like in circus animal? Like Karate? Boxing?How about something less stereotypical. This word indicates or insinuates the person is being robotified. Yeah a new word LOL! Train can be replaced with Foundational Knowledge or Instruction.
Close. Yuk. How about Complete or Completion
Okay nuff of that. The corporate sales world has been built on an old model that needs revamping. Sales and Customer Service reps are human, and the way this book portrays them are nothing more than meatsacks making the company money. Money oriented efforts have worked and succeeded in the past, now it's time to ditch that old paradigm and move into the future. Self Fulfilment is the new future. When consultants aspire to self fulfillment, everyone wins.
I can't even finish this book. It makes my body tense up.
I am going to be on a new project for an old company I worked for a few years ago. Much of their Sales and Service culture was wrapped up in this old paradigm and I couldn't stand it anymore. One Wednesday morning I quit on the spot. Moved on. The email exchange between me and the CEO went on for a few days and ended with farewell. Now, I am asked to come back. CEO wants the old culture back. It left when I did.
I need to find some great resources to prove my case for the New Foundation for Content Company Culture. This book doesn't have it. If I could get a refund I would but I am 3/4 way through.
So here is to moving forward!
This book might just be the thing for you. I'm moving on.
Would you listen to another book narrated by Joyce Bean?
No. She sounds like a news reporter. She is clear and concise but I just don't care to hear any more.
Do you think The Sales Leader's Problem Solver needs a follow-up book? Why or why not?
Hell no. Enough of the old way. Wake up.
Any additional comments?