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Audio felt more like a lecture and often referred to "your PDF". If you like to listen to audiobooks without stopping to check a PDF on your mobile or laptop this can be frustrating.
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Pair this book with 'Pitch Anything' by Oren Klaff and you have a very powerful combination. This book addresses in the simplest terms how we gain and lose basic power in everyday interactions. Pitch Anything hones on more specific examples of 'status' reputation. combine both books.