• The Outstanding Organization

  • Generate Business Results by Eliminating Chaos and Building the Foundation for Everyday Excellence
  • By: Karen Martin
  • Narrated by: Karen Martin
  • Length: 6 hrs and 5 mins
  • Unabridged Audiobook
  • Release date: 12-20-17
  • Language: English
  • Publisher: Brilliance Audio
  • 4.5 out of 5 stars 4.3 (3 ratings)

Regular price: $20.99

Membership details Membership details
  • A 30-day trial plus your first audiobook, free.
  • 1 credit/month after trial – good for any book, any price.
  • Easy exchanges – swap any book you don’t love.
  • Keep your audiobooks, even if you cancel.
  • After your trial, Audible is just $14.95/month.
Select or Add a new payment method

Buy Now with 1 Credit

By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Buy Now for $20.99

Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Add to Library for $0.00

By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Publisher's Summary

Winner of The Shingo Research and Professional Publication Award!
After two decades in the trenches of helping companies design and build better, more efficient operations, Karen Martin has pinpointed why performance improvement programs usually fail: Chaos, the sneaky but powerful force that frustrates customers, keeps business leaders awake at night, and saps company morale.
In The Outstanding Organization, Karen offers a toolbox for combating chaos by creating the organizational conditions that will allow your improvement efforts to return greater gains.
Proven, practical, and surprisingly simple, Karen's system focuses on four key behaviors for organizational excellence - Clarity, Focus, Discipline, Engagement - that, once instilled into a company's DNA, open the door to sustainable growth and profit. This well-organized, inviting-to-read guide reveals everything you need to know about:



How the lack of clarity and focus adds millions of dollars of unnecessary labor expense and slows progress on all fronts
How you can gain a competitive edge by adopting the type of disciplined behaviors typically found in the military, science, law enforcement, sports, and the arts
Why you should stop worrying about employee satisfaction - and start concerning yourself with employee engagement
Why adopting various improvement approaches without building a foundation for success won't solve your problems - and will likely create more chaos

Although you don't like the chaos that you're currently coping with, you've probably come to accept it. You don't have to if you follow the path Karen lays out.
This no-nonsense book helps you get to the crux of the problem, so you can inject the sensible, disciplined calm that enables the levels of performance and innovation mandated by today's business environment - and help your organization become truly outstanding.
©2012 Karen Martin (P)2017 Brilliance Publishing, Inc., all rights reserved
Show More Show Less

No Reviews are Available