The M-Factor

  • by Lynne Lancaster, David Stillman
  • Narrated by Susan Ericksen
  • 11 hrs and 4 mins
  • Unabridged Audiobook

Publisher's Summary

As the Millennial generation (those born between 1982 and 2000) rapidly enters the workforce, their introduction into the workplace has been anything but seamless. In fact, you might have already heard one of these jaw-dropping stories: the mother who called HR to complain when her daughter got a mediocre performance review. The recent college graduate who dialed the CEO directly to tell him what the company could be doing better. The young employee who revealed a new product launch on her Facebook page before it was announced to the public. As unbelievable as these scenarios seem, they are happening in workplaces around the world every day. In The M-Factor, Baby Boomer Lynne C. Lancaster and Generation Xer David Stillman identify the seven trends essential to understanding this new generation: The Parents, Entitlement, Meaning, Great Expectations, The Need for Speed, Social Networking, and Collaboration.
Both humorous and savvy, this book - the ultimate guide to Millennials in the workplace - offers valuable insight and practical, actionable tips and solutions. Traditionalists, Boomers, Gen Xers, and even Millennials themselves can use The M-Factor to bridge generational gaps, be more productive, and achieve organizational success like never before.

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What the Critics Say

"The M-Factor teaches readers the most important lesson they’ll need for the workplace of tomorrow: how to turn the Millennials’ great expectations into even greater results." (Brian A. Gallagher, president and chief executive officer, United Way Worldwide)

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Customer Reviews

Most Helpful

Well researched, written & narrated

I was very impressed with this book. I have watched several tv programs about the "entitled Millenials" and was interested to find that this book does a great job of explaining the different points of view, how to work with and relate to the younger generation, as well as understand thier actions and where they're coming from. It would be very helpful to anyone who works with those born 1982 - 2000, or is trying to understand "what's up with kids these days".
I'm not normally one to read "how-to" books, but found this book captivating!
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- Linda

Talking to both sides of the generation gap

Differences between Gen Y and older generations can cause frustration at work. While stereotypes don't apply to everyone, there is some obvious general truth to the current generation gap, and this book does a decent job of offering some explanations and potential solutions. The explanations are based on differences in childhood experiences, and the solutions are based on accepting the resulting discrepancies in behavior.

"the M-factor" makes a special effort to see things from the side of the Millennials instead of just bashing them. This is useful for trying to figure out how to get along and better advice than I've seen elsewhere that just says to treat Gen Y like overgrown children.

The lessons are mainly in the form of stories about misunderstandings, revealing both views of what happened, with eventual happy endings.

One particularly interesting fable was about parents who moan about the #@$%& Millennials at work while encouraging in their own children the exact traits that drive them crazy in their co-workers.
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- Andy

Book Details

  • Release Date: 04-23-2010
  • Publisher: Tantor Audio