The Heart and Soul of Excellence

  • by Tom Peters
  • Narrated by Tom Peters
  • 1 hrs and 1 mins
  • Unabridged Audiobook

Publisher's Summary

The coauthor of In Search of Excellence offers practical insights on business, management, leadership, and success. This audio program covers listening to customers, noting symbols, circulating, motivating others, and striving for top-notch quality and service.

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Customer Reviews

Most Helpful

Not Impressed

This very short Tom Peters book was not at all impressive. The basic premise of the book is simple ideas can provide you with an inroad to excellence. Given the opportunity I would not have waisted one of my credits on this book.
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- DrDavis

Rather weak

What did you like best about The Heart and Soul of Excellence? What did you like least?

Good examples, but few and strong and not easily applicable to the diversity of jobs there are.


What did you like best about this story?

The examples.


Which scene was your favorite?

McDonalds and MBWA.


Was The Heart and Soul of Excellence worth the listening time?

Not really.


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- Anthony

Book Details

  • Release Date: 09-28-2006
  • Publisher: Random House Audio