• The Five Most Important Questions

  • You Will Ever Ask About Your Organization
  • By: Peter F. Drucker
  • Narrated by: Erik Synnestvedt
  • Length: 1 hr and 41 mins
  • Unabridged
  • Release date: 12-10-08
  • Language: English
  • Publisher: Gildan Media, LLC
  • 3.9 (127 ratings)

Regular price: $13.99

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Publisher's Summary

With Peter Drucker's five essential questions and the help of five of today's thought leaders, this little book will challenge readers to take a close look at the very heart of their organizations and what drives them. A tool for self-assessment and transformation, answering these five questions will fundamentally change the way you work, helping you lead your organization to an exceptional level of performance. Peter Drucker's five questions are:
What is our Mission? with Jim Collins

Who is our Customer? with Phil Kotler

What does the Customer Value? with Jim Kouzes

What are our Results? with Judith Rodin

What is our Plan? with V. Kasturi RanganThese essential questions, grounded in Peter Drucker's theories of management, will take readers on a exploration of organizational and personal self-discovery, giving them a means to assess how to be--how to develop quality, character, mind-set, values and courage. The questions lead to action. By asking these questions, readers can focus on why they are doing what they are doing in their work, and how to do it better. Designed for today's busy professionals, this brief, clear and accessible book will challenge readers to ask these provocative questions and it will stimulate spirited discussions and action within any organization, inspiring positive change and new levels of excellence, helping all to envision the future of theirs' or any organization.
©2008 Leader to Leader Institute; (P)2008 Gildan Media Corp
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Critic Reviews

"The Leader to Leader Institute has done a great service in bringing us this monograph. Good leaders come up with answers, but great leaders ask the right questions - and this wonderful work helps all leaders do exactly that." (Jim Collins, author, Good to Great and the Social Sectors)
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Customer Reviews

Most Helpful

By Marty on 09-04-11

Simple Questions - Powerful Results

The Five Most Important Questions You Will Ever Ask About Your Organization, Peter Drucker, 2008. These five questions are essentially an organizational assessment, and although they are directed toward nonprofits, they can be used in any type of organization. The five questions are:

1. What is our mission?
2. Who is our customer?
3. What does the customer value?
4. What are our results?
5. What is our plan?

These five questions weave together a process of reflection an organization can undertake to determine its current reality and chart a future course. For those interested in further inquiry, Drucker lists a number of additional questions for additional exploration.

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10 of 10 people found this review helpful


By Elisa on 03-12-12

Thought Provoking

What did you love best about The Five Most Important Questions?

While preparing for a job interview I listened to The Five Most Important Questions present a logical way to define your organization. The questions asked help sort and prioritize organizational goals. I can see using this book to prepare for a business presentation. It did help my interview.

Was this a book you wanted to listen to all in one sitting?

Since it is a short book you will want to listen to in in one sitting. But you can break it up or listen to certian parts over again. It is full of good information.

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2 of 2 people found this review helpful

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