• The Cleveland Clinic Way

  • Lessons in Excellence from One of the World's Leading Healthcare Organizations
  • By: Toby Cosgrove
  • Narrated by: Eli Woods
  • Length: 6 hrs and 47 mins
  • Unabridged Audiobook
  • Release date: 01-23-14
  • Language: English
  • Publisher: McGraw-Hill Education
  • 4 out of 5 stars 4.0 (77 ratings)

Regular price: $19.60

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Publisher's Summary

This is the future. Join the revolution. Transform your organization the Cleveland Clinic way.
"One of the best healthcare systems in the world."
President Barack Obama
American healthcare is in crisis. It doesn’t have to be.
There's a revolution going on right now. On the frontiers of medicine, some doctors have developed an approach for treating people that is more effective, more humane, and more affordable. It's an approach to healthcare that has captured the attention of the media and business elite - and the President of the United States.
It's all happening at Cleveland Clinic, one of the most innovative, forward-looking medical institutions in the nation.
In this groundbreaking audiobook, the man who leads this global organization, Toby Cosgrove, MD, reveals how the Clinic works so well and argues persuasively for why it should be the model for the nation. He details how Cleveland Clinic focuses on the eight key trends that are shaping the future of medicine. Readers will learn:

Why group practices provide not only better - but cheaper - care
Why collaborative medicine is more effective
How big data can be harnessed to improve the quality of care and lower costs
How cooperative practices can be the wellspring of innovation
Why empathy is crucial to better patient outcomes
Why wellness of both mind and body depends on healthcare, not sickcare
How care is best provided in different settings for greater comfort and value
How tailor-made care treats a person instead of a disease
At its core is Cleveland Clinic's emphasis on patient care and patient experience.
A refreshingly positive and practical vision of healthcare, The Cleveland Clinic Way is essential listening for healthcare and business executives, medical professionals, industry analysts, and policymakers. It gives leaders lessons they can apply to their own organizations to achieve results and empowers average Americans to make more informed healthcare decisions.
©2013 Toby Cosgrove (P)2014 Toby Cosgrove
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Critic Reviews

"A brilliant doctor and leader lays out practical and thought-provoking prescriptions for America's healthcare future. A must-read." (Jack Welch, former Chairman and CEO of General Electric Company)
" The Cleveland Clinic Way is what the healthcare system in this country needs: honesty about the challenges, optimism about our ability to address them, and a focus on solutions. A must-read for healthcare leaders, it's written in clear, inclusive language that makes it just as valuable for the rest of us." (John Chambers, Chairman and CEO of Cisco)
"A pioneer in American healthcare, Toby Cosgrove shows just how the diligence and innovative thinking behind Cleveland Clinic has helped solve fundamental problems most other places barely touch. There are lessons here for everyone--patient, physician, and policymaker alike." (Atul Gawande, MD, professor at Harvard Medical School and bestselling author of The Checklist Manifesto)
"Toby Cosgrove frames the eight important trends that will transform the U.S. healthcare system. The Cleveland Clinic Way is a good road map for those who want to make the U.S. healthcare system better." (Jeffrey Immelt, Chairman and CEO of General Electric Company)
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Customer Reviews

Most Helpful
4 out of 5 stars
By John Clark Love on 12-22-14

Good read - very Cleveland-Clinic centric

Where does The Cleveland Clinic Way rank among all the audiobooks you’ve listened to so far?

Top 20%

What did you like best about this story?

The details on how the Cleveland Clinic thinks about healthcare delivery

Any additional comments?

It offered some really good gems about how the Cleveland Clinic delivers its services - such as "care paths" and bundled offerings.

This book will certainly make you want to go to the Cleveland Clinic for any serious healthcare need.

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1 of 1 people found this review helpful

5 out of 5 stars
By Alyssa Haley on 06-04-18


if you work in healthcare, this is the book to have. It doesn't matter if you're the receptionist or the CEO, you can take away from any part of this book and make your job and organization better.

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