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Publisher's Summary

The best-selling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning.
We swim in an ocean of feedback. Bosses, colleagues, customers - but also family, friends, and in-laws - they all have “suggestions” for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development - but we dread it and often dismiss it.
That’s because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first audiobook to address this tension head on. It explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on life’s blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace.
The business world spends billions of dollars and millions of hours each year teaching people how to give feedback more effectively. Stone and Heen argue that we’ve got it backwards and show us why the smart money is on educating receivers - in the workplace and in personal relationships as well.
Coauthors of the international best-seller Difficult Conversations, Stone and Heen have spent the last 10 years working with businesses, nonprofits, governments, and families to determine what helps us learn and what gets in our way. With humor and clarity, they blend the latest insights from neuroscience and psychology with practical, hard-headed advice. The audiobook is destined to become a classic in the world of leadership, organizational behavior, and education.
©2014 Douglas Stone (P)2014 Penguin Audio
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Customer Reviews

Most Helpful
3 out of 5 stars
By A Few Words on 08-25-14

Poor narration ruins yet another good read

The content in Thanks for the Feedback is useful, insightful, applicable, and valuable, and the authors write with credibility and humor. However, as with their previous book, Difficult Conversations, the content is rendered difficult to understand and therefore almost inaccessible due to poor narration (Douglas, sorry to give you this evaluative feedback: you mumble and your delivery is stilted; Sheila, your narration is somewhat better; at least you're easier to understand, if a little sing-song-y in places) and poor production (vocal pitch and modulation drop off to the point that it's impossible to hear the end of many sentences - where is the vocal coach?).

If this is ever re-recorded and re-released, I'd consider keeping it as a reference. Without a wholesale revision it's a slog to get through the first time, let alone experiencing it a second time.

Authors, if you're not trained in narration, please get someone else to read your work for you so your work presented in the best possible manner. Your audience will thank you for putting aside any ego attachment you may have in favor of accessibility.

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15 of 16 people found this review helpful

5 out of 5 stars
By Laura Van Slyke on 01-13-16

Narration is fine!

Before you decide not to buy this audiobook based on reviews citing terrible narration, just be sure to check out the audio sample. Check for yourself if you find it irritating or fine. I respect others' opinions, sure. In my opinion the narration is just fine, and certainly not sufficient to deter me away from the useful and well-presented content. It's not read by a professional narrator, but the sound quality is good, and the authors read the material clearly and with a bit of a conversational tone.
Also, the advice and explanations make this a great listen for me. Not everyone is born with, or learns naturally, a good set of tools for communicating. I need this book and have already benefitted. If you are interested in how people communicate, especially at work, and how we can sometimes be vague when we think we are being clear, and how misunderstandings can easily occur...AND how to help work around that, then you will probably like this book. Already I am grateful for this information because I don't dread my next performance review; the insights in this book have helped me reframe my expectations and given me a rationale for really listening to, and getting the most put of, feedback. Great, great audiobook!

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3 of 3 people found this review helpful

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