Thanks for the Feedback

  • by Sheila Heen, Douglas Stone
  • Narrated by Sheila Heen, Douglas Stone
  • 9 hrs and 48 mins
  • Unabridged Audiobook

Publisher's Summary

The best-selling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning.
We swim in an ocean of feedback. Bosses, colleagues, customers - but also family, friends, and in-laws - they all have “suggestions” for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development - but we dread it and often dismiss it.
That’s because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first audiobook to address this tension head on. It explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on life’s blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace.
The business world spends billions of dollars and millions of hours each year teaching people how to give feedback more effectively. Stone and Heen argue that we’ve got it backwards and show us why the smart money is on educating receivers - in the workplace and in personal relationships as well.
Coauthors of the international best-seller Difficult Conversations, Stone and Heen have spent the last 10 years working with businesses, nonprofits, governments, and families to determine what helps us learn and what gets in our way. With humor and clarity, they blend the latest insights from neuroscience and psychology with practical, hard-headed advice. The audiobook is destined to become a classic in the world of leadership, organizational behavior, and education.


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Customer Reviews

Most Helpful

Poor narration ruins yet another good read

The content in Thanks for the Feedback is useful, insightful, applicable, and valuable, and the authors write with credibility and humor. However, as with their previous book, Difficult Conversations, the content is rendered difficult to understand and therefore almost inaccessible due to poor narration (Douglas, sorry to give you this evaluative feedback: you mumble and your delivery is stilted; Sheila, your narration is somewhat better; at least you're easier to understand, if a little sing-song-y in places) and poor production (vocal pitch and modulation drop off to the point that it's impossible to hear the end of many sentences - where is the vocal coach?).

If this is ever re-recorded and re-released, I'd consider keeping it as a reference. Without a wholesale revision it's a slog to get through the first time, let alone experiencing it a second time.

Authors, if you're not trained in narration, please get someone else to read your work for you so your work presented in the best possible manner. Your audience will thank you for putting aside any ego attachment you may have in favor of accessibility.
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- A Few Words

Terrible Narration for an Insightful Book

Would you recommend this book to a friend? Why or why not?

Do yourself a favor and read the book instead of listening to the audio. Had the book been narrated by professionals it might have been easier to listen to. The content is good, but I found myself struggling to listen to the authors. As a result it took much longer to get through the book.

What didn’t you like about Sheila Heen and Douglas Stone ’s performance?

There are few authors that can do their work justice. The narration was the equivalent of listening to paint dry. With the right narrator this book would have been a much better listen.

Any additional comments?

Most people don't distinguish the different types of feedback. The book will make you rethink the way you approach feedback at work and with family. It is a must read for anyone who is in a supervisor position.

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- anothercolleen

Book Details

  • Release Date: 03-04-2014
  • Publisher: Penguin Audio