Dr. Kerry Johnson is an international speaker, a coach, and the best-selling author of seven books, including Peak Performance and Behavioral Investing. In this audiobook he will make your telephone a profit center.
Some of the skills you'll learn are:
The 3 best closes to use on the phone
How to book appointments
What to say when someone says, "I'm not interested"
How to avoid telephone tag
How to get your calls returned
How to beat "call reluctance"
Includes a detailed reference guide.
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Effective & Immediately Applicable Material
- Megan Rutter