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Publisher's Summary

Jim McCann has spent his career talking. For McCann, the founder and CEO of the world’s leading florist, 1-800-Flowers.com, being open and ready to speak to a variety of audiences is his most powerful leadership tool. In Talk Is (Not!) Cheap, McCann illustrates how the art of conversation leadership - the process he developed to engage others and create forward momentum in the workplace - can be used to inspire, innovate, and win. Using a blend of how-to and insightful personal stories, this audiobook argues that the gift of gab may just be the most critical (and undervalued) skill set in today’s workplace. Lessons include how to overcome hesitation when diving into conversation with strangers and knowing when to just “shut up and listen!” McCann’s practical advice comes from 20 years of experience as the voice of small business, and from meeting and exchanging ideas with other influential business leaders around the world. Whether you’re interacting with customers, pitching new business to a client, or seeking to be heard within your own company, Talk Is (Not!) Cheap will strategically transform the way you communicate and listen. With McCann as your guide, this important audiobook will teach you how the art of conversation leadership can improve and joyously change your life.
©2014 Jim McCann (P)2013 Brilliance Audio, all rights reserved
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Customer Reviews

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4 out of 5 stars
By Stan Stinson on 03-02-18

1-800-Conversation Leadership

A lot of experience included inside this one and a lot of wisdom too. The world would be a better place if we did talk to each other more and at each other less. Jim McCann uses his experience in business and life to make the case we still need to connect personally and in person even in the digital social media world we live in today.

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