• Summary of Never Split the Difference by Chris Voss and Tahl Raz

  • Includes Analysis
  • By: Instaread
  • Narrated by: Sam Scholl
  • Length: 28 mins
  • 3.6 out of 5 stars (37 ratings)

Prime logo Prime members: New to Audible?
Get 2 free audiobooks during trial.
Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Access exclusive sales and deals.
Premium Plus auto-renews for $14.95/mo after 30 days. Cancel anytime.
Summary of Never Split the Difference by Chris Voss and Tahl Raz  By  cover art

Summary of Never Split the Difference by Chris Voss and Tahl Raz

By: Instaread
Narrated by: Sam Scholl
Try for $0.00

$14.95/month after 30 days. Cancel anytime.

Buy for $3.95

Buy for $3.95

Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Publisher's summary

Never Split the Difference by Chris Voss and Tahl Raz is a guide to using hostage negotiation techniques in business and personal negotiations.

Modern negotiation strategies taught in business school usually center on classic texts that describe negotiation without factoring in emotions or irrational behavior. In reality, all negotiations involve emotional factors and illogical reactions. And in hostage scenarios, "splitting the difference" by accepting the release of half the hostages in exchange of partial fulfillment of demands is never a desired outcome.

Hostage takers who feel heard are more likely to trust negotiators to be honest about what they want. Active listening involves mirroring the other person's speech, speaking in a way that sounds assertive but calming, and not saying anything at all for several seconds between utterances. This slows the conversation down and conveys the impression that the negotiator wishes to understand.

Please note: This is key takeaways and analysis of the book and not the original book.

©2016 Instaread (P)2016 Instaread

What listeners say about Summary of Never Split the Difference by Chris Voss and Tahl Raz

Average customer ratings
Overall
  • 3.5 out of 5 stars
  • 5 Stars
    15
  • 4 Stars
    6
  • 3 Stars
    7
  • 2 Stars
    6
  • 1 Stars
    3
Performance
  • 4 out of 5 stars
  • 5 Stars
    14
  • 4 Stars
    6
  • 3 Stars
    6
  • 2 Stars
    2
  • 1 Stars
    0
Story
  • 4 out of 5 stars
  • 5 Stars
    13
  • 4 Stars
    1
  • 3 Stars
    11
  • 2 Stars
    3
  • 1 Stars
    1

Reviews - Please select the tabs below to change the source of reviews.

Sort by:
Filter by:
  • Overall
    1 out of 5 stars
  • Performance
    2 out of 5 stars
  • Story
    1 out of 5 stars

A money grab for this author

What a waste of time ...seriously I would be ashamed to out my name on this.

Something went wrong. Please try again in a few minutes.

You voted on this review!

You reported this review!

7 people found this helpful