Summary of Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler
- Tools for Talking When Stakes Are High
- Narrated by: Dean Bokhari
- Length: 47 mins
- Unabridged Audiobook
- Release date: 04-18-17
- Language: English
- Publisher: FLASHBOOKS
Regular price: $3.95
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Original book description: Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book.
Crucial Conversations is filled with practical advice you can start using today:
Prepare for high-stakes conversations
Make it safe to talk about almost anything
Transform unpleasant emotions into powerful dialogue
Be persuasive, not abrasive
Crucial Conversations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career.
Customer ReviewsMost Helpful
By KatyE3 on 06-23-18
Great thoughts! A little surprised by the narrators opinions.
Great book and wonderful thought provoking statements to Handle critical conversations. I wonder if the tail end of the narrator’s opinion of President Trump is exactly what the original authors would want associated with their book? When Reading a book like this I’m looking for positive ways to grow as a person not someone’s political opinion.