• Summary of Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

  • Tools for Talking When Stakes Are High
  • By: Flash Books
  • Narrated by: Dean Bokhari
  • Length: 47 mins
  • Unabridged
  • Release date: 04-18-17
  • Language: English
  • Publisher: FLASHBOOKS
  • 4.0 (22 ratings)

Regular price: $3.95

Free with 30-day trial
Membership details Membership details
  • A 30-day trial plus your first audiobook, free
  • 1 credit/month after trial – good for any book, any price
  • Easy exchanges – swap any book you don’t love
  • Keep your audiobooks, even if you cancel
  • After your trial, Audible is just $14.95/month
Select or Add a new payment method

Buy Now with 1 Credit

By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Buy Now for $3.95

Pay using card ending in
By confirming your purchase, you agree to Audible's Conditions of Use and Amazon's Privacy Notice. Taxes where applicable.

Publisher's Summary

Note - this is a book summary of Crucial Conversations: Tools for Talking When Stakes Are High by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler.
Original book description: Perhaps once a decade, a book comes along that transforms people's lives in a very real, measurable way. This is one of them. Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book.
Crucial Conversations is filled with practical advice you can start using today:



Prepare for high-stakes conversations
Make it safe to talk about almost anything
Transform unpleasant emotions into powerful dialogue
Be persuasive, not abrasive

Crucial Conversations gets you past the hard parts of dialogue and helps you achieve relationships that are real, productive, and that will enrich your life and career.
©2017 Flashbooks (P)2017 Flashbooks
Show More Show Less

Customer Reviews

Most Helpful

By Brian on 10-25-17

crucial conversations!

This is an excellent summary of Crucial Conversations. Loved the content. Loved the narration. And most of all -- loved how actionable it was. Started applying some of the concepts at work with employees and already seeing positive results. Good work!

Read More Hide me

By Anonymous User on 10-15-17

Reader Rant

Like the content of what was being presented. Did not like that the reader started to rant about his views on President Trump. I wanted to learn about the material in the book not the political opinion of the reader. Feel this behavior was a complete 180 from what was being taught.

Read More Hide me
See all Reviews
© Copyright 1997 - 2018 Audible, Inc