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This book is not just about patient experience. It is a great book on what it means to find your purpose and how to fulfill it at both individual and organizational levels. It is about service excellence. And it is about delivering safe and high quality care.
2 of 2 people found this review helpful
The audio must heard for Medical Person who wants to be best in service. insightful. thoughtful. enjoy story.
1 of 1 people found this review helpful